Is the store related to the Mariscal studio or to the author?
The Mariscal store was born as a personal project of Javier Mariscal, to share and connect with people through his drawings.
Shipping
How many days does a shipment take?
Shipments are normally made within two or three days of receipt of the order. As Mariscal personally signs and numbers the plates, if he is traveling, shipment may be delayed, and in such a case, we will notify him by e-mail.
Do you ship internationally?
Yes, we ship worldwide. And in this case, depending on the country of destination, we apply a supplement for the transport that appears in the check out, where you can see the amount before making the payment.
Can I pick up my order directly at the studio?
Yes, by appointment. Please send an email to mariscal@mariscal.com replying to the order confirmation email to arrange a date and time.
What can I do if the part is in bad condition when I receive it?
If the film has arrived in bad condition, please send us an email with a photo of the damage and we will resend it to you. The defective film should be returned to the same carrier that delivered the new one.
How are the illustrations sent?
In a tube, with our experience we have seen that this is the safest way to make a shipment. In the case of originals, if possible, we send them flat.
About the works
How is the printing of the plates?
All prints are made with high quality printing using pigmented inks on William Turner Fine Art paper, 100% cotton, white. The prints are made in the studio in Barcelona. The entire production process of the illustrations is supervised by Mariscal.
Are the illustrations unique works?
The illustrations are series of the same work. We have works with open series (undefined copies) and with limited series, in this case their numbering is serialized in each of the plates. Therefore, each copy is a unique work. Mariscal signs and numbers each one by hand in pencil.
Is it possible to order dedicated plates?
Yes, you can request it by responding to the order confirmation email. With the name to which you want the work to be dedicated and Javier will dedicate it on the front or back of the work, as you indicate.
Can it be gift wrapped?
All our orders are wrapped in silk paper with an exclusive design by Javier Mariscal.
I can't make up my mind about the selection of work, can you help me?
We will be happy to advise you with the selection of work. You can call +34 931 596 669 or make an appointment by sending an email to mariscal@mariscal.com.
I like an original, but I'd like to see it live, can I stop by the studio?
Yes, please contact us to make an appointment. You can call +34 931 596 669 or make an appointment by sending an email to mariscal@mariscal.com.
I want to place a customized order, is it possible?
Please write an email with all the details and your phone number. As soon as we have evaluated the proposal we will contact you.